Managed Services Provider IT Solutions – JTC Inc. was founded in 1996 and incorporated in 2002, Jewell Technical Consulting is a leading provider of technology-based business solutions to small and medium-sized businesses in the Northern Virginia and Washington D.C. Metropolitan area. Headquartered in Manassas, Virginia, Jewell Technical Consulting services the business needs of a variety of clients and employs Cisco and Microsoft Certified full-time professionals that are truly some of the best in the business.
Combined our staff has over 100 years of experience and strives to continue learning all of the new products and features the technology world has to offer. Every JTC employee is committed to making your technology function the best way possible, so you and your company get the most out of it.
Since the company was incorporated, it has grown from an organization focused on providing unparalleled IT services support, to offering its customers a complete range of business solutions.
Network Operations Center
In an effort to better serve our customers, we have completed the setup of our new Network Operations Center (NOC) in Manassas, Virginia. JTC has implemented a Managed Service Provider platform, which allows us to proactively manage our customer’s infrastructure, servers, desktops and printers and eliminate potential issues before they become a problem 7x24x365. This platform allows our customers to reduce their IT costs and better budget for their IT needs.
In addition to the proactive monitoring, we have Tier 3 engineers assigned to the NOC to address issues remotely within 30 minutes of the call being received. In the event an onsite visit is needed, we have field engineers readily available to be onsite. Our vehicles are equipped with GPS devices to allow us to know where our vehicles are at any given time and direct the closest engineer to the site if the issue is urgent.
